Open Road Resorts Terms & Conditions

General Rules

These terms and conditions apply to all guests and visitors of Rustic Timbers Door County Camping RV Resort.

Hours

Office & Campstore Hours: Seasonal Monday-Thursday 8:30am - 6pm Friday & Saturday: 8:30am-8pm | Sunday: 8:30am-4pm

Pool Hours: 9am-9pm

Hours are subject to change due to weather conditions, seasonal changes, or at Owner discretion.

Quiet Time: 11pm-8am

Thank you for respecting your fellow guests.

Check In: 3pm

Early check-in fees may apply upon arrival prior to check-in time.

Check out: 10am Cabins and 12noon for campsites

Late check-out may be available and fees may apply. Please discuss with RV Resort management.

Speed Limit

The park speed limit is 5 mph. This policy is to keep you, your children, and your pets safe. Exceeding this speed limit will result in a warning. Multiple warnings will require us to ask you to leave without refund. Safety is our number one priority for our guests.

PLEASE DO NOT DRIVE through empty sites. Stay on the roads.

Propane

Propane is available for purchase. Inquire at the office. Do not attempt to dispense propane yourself. Only resort qualified personnel may dispense propane.

Trash

We have a dumpster located at the end of Memory Lane adjacent to the jumping pillows. Please tie your trash bags completely closed before tossing them in the dumpster. Please do not place your trash on the ground. Woodland creatures like raccoons are attracted to left-out or improperly disposed of food, and while we think they are cute and wonderful animals, we don’t want you to find a surprise visitor at your site because of incorrectly disposed of trash! To maintain the beauty of the resort, trash must never be visible at the campsites.

Lock Fee

If you would like to guarantee a specific site number for your stay, we require a Non-Refundable Lock Fee of $50. If this fee isn't paid, we may relocate your reservation to a similar site in the same pricing category.

Pool & Playground

Anyone under the age of 16 must be supervised in the pool at all times. Horseplay, running, and diving are not permitted in our pool area. Children in diapers are not allowed in our pool. Only swimsuits and swimming trunks are permitted; no cut-offs. Alcohol, food, and smoking/vaping are not permitted inside the pool itself. Picnic tables have been provided for your enjoyment (if applicable). Pets are prohibited from the pool. Children under 12 years of age must be supervised by an adult at the playground at all times.

Smoking

Smoking is not allowed in any of our facilities. Smoking inside cabins (if applicable) will result in a cleaning fee of $150.

Open Fires

Open fires are not allowed in our park. Fires must be in designated fire pits. The fire pits must not be moved and are to be kept over the gravel, for safety purposes. Fire Bans may occur and will be posted in the Resort Office. NEVER leave a fire unattended.

Emergency/After Hours

If you observe any activity you believe to be of concern, call us at 920-370-9826 any time of the day. (No soliciting is allowed.)

If you need to call 911 for any reason, and time allows, please call the Resort Office so the maintenance staff can be prepared to escort the emergency personnel to your site.

Weather

In case of severe weather, the following building (center bath house in the middle of circles) will be unlocked for you to take shelter in. We love pets, so please bring them with you to the designated meeting area and please do not leave them in your RV during severe weather warnings.

In the event that an evacuation of the resort is necessary, please follow the instructions of the local emergency personnel and resort management. Park evacuation route plans are available at the resort office.

RV Appearance

Rustic Timbers Door County Camping RV Resort is a first-class RV Resort, and it takes everyone working together to keep its top-notch appearance. We do require that your RV be in good working condition and a good physical appearance. We accept factory-made RVs with the RVIA (Recreational Vehicle Industry Association) sticker. If you would like management to review your RV to ensure you will not be turned away, please email pictures of your setup to (insert resort email). The management team will review and give you a decision within 48hrs. Management reserves the right to refuse service to anyone.

Site

You are assigned a designated site at check-in. If you would like to request a change in location, please contact the Rustic Timbers Door County Camping RV Resort Office and we will do our best to accommodate if we have the availability.

Storage is not permitted under or around your RV or picnic table. Please ensure your site is always tidy. Trash and debris need to be picked up, bagged and disposed of in the dumpster. To maintain the beauty of the resort, trash must never be visible at the campsites. No visible pool items please.

Any skirting or outside structures require management approval before being put in place.

Dumping of any wastewater on the ground is not permitted. A secure sewer boot is required. Please, no exceptions, because we think fresh air is wonderful!

Repairs to RVs and vehicles are not permitted at our resort without prior/advance approval from Resort Management. We are happy to recommend a local Mobile RV Repair service that can come to your site to assist with any repairs.

If applicable, the washing of your RV or vehicle is not permitted.

We encourage you to get to know your neighbors, but please be respectful and do not walk between sites when navigating the park. Use the main roads, sidewalks, and designated public paths to walk around the campground.

Tent Sites

Maximum of 2 tents per tent site. All tents must be placed on the ground and not be attached to trees (if applicable).

Trees

To preserve the beauty of our resort, please do not hang items (feeders, plants, hammocks) from trees. Additionally, please do not tie, hang, or attach anything to the trees.

NO outdoor mats or rugs on grass.

Drones

Drones are not allowed unless the Resort Office grants permission. Yep, that means you must come see our smiling faces and ask permission!

Fireworks and Firearms

Fireworks and firearms are strictly prohibited at our resort. This includes sparklers, smoke bombs, aerials, and firecrackers. Firearms include all guns, including airsoft, BB, and pellet guns. If we see these items outside your RV, you will be asked to leave immediately without a refund.

Parking

Parking is only permitted within your assigned site or designated parking areas. No parking in the grass. Please do not park in open sites as we will then have to charge you for an additional site.

If applicable, all vehicles must display a resort pass on the front windshield at all times. Vehicles without passes are subject to being towed.

Children

Children under 12 years of age must be supervised by an adult at all times.

Refunds/Cancellations

Cancellation within 7 days no refund. Cancellation 8 or more days prior to arrival, $10 cancellation fee and balance will be a credit to the guest Rustic Timbers account for future use.

No refunds are given on or after arrival.

Laundry

Our laundry facilities are open 8am - 8pm for your convenience. Please do not hang clotheslines or laundry at your site.

Pet Policy

Your pets are welcome to join you here at (fill in the blank) RV Resort. We require that they are on a leash and accompanied by their owner anytime they are outside and they are not permitted in our buildings or pool area.

All pets must be up to date on vaccines and copies of pet vaccine records must be available upon request.

Some folks like a quiet, peaceful environment. Excessive barking will not be tolerated and may result in you being asked to leave without a refund.

Management reserves the right to remove or restrict disruptive or aggressive pets.

Please do not leave your charming pet outside unattended.

Be a good neighbor and always clean up after your pet. Failure to clean up after your pet will result in a $100 cleanup fee, and you may be asked to leave without a refund.

Please note: We do not offer and are not responsible for any type of coverage concerning all pets. If your pet causes any type of injury or damage to any persons or property, you will be solely responsible for all incidents. Rustic Timbers Door County Camping RV Resort is not liable for any incidents with pets on our property.

E-Bike Usage

To ensure a safe environment for all guests, (fill in the blank) RV Resort has rules for traditional bicycles as well as all motorized devices on wheels, including skateboards, scooters, and bicycles. Our Park rules require all vehicles to observe the 5mph speed limit and yield to pedestrians, pets, and property. You may not ride through sites other than your own. The operating hours for all of these items are from dawn to dusk. As a reminder, parents are responsible for the safety and actions of persons operating bicycles and electric vehicles in the park. Additionally, individuals under 18 must wear safety helmets.

EV Charging

EV Charging Fee: A flat fee of $5 per night applies when an electric vehicle is charged at an RV site pedestal. Please notify us at reservation or check-in. Charging is available for registered guests only and subject to availability and park guidelines. Thank you for helping us provide reliable power for everyone at Open Road Resorts.

ADDITIONAL TERMS

CABINS, RV SITES, CAMPSITES - Booked via AIRBNB, WEBSITE or CAMPSPOT (if applicable)

This agreement begins on the date of your confirmation email, by and between Rustic Timbers Door County Camping RV Resort (OWNER) and the reservation holder for the property located at 4906 Court Road, Egg Harbor, WI 54209.

1. TERM: The term of the reservation shall begin on the arrival date of the reservation at 3pm and end on the departure date at 10 am. The property will be ready for occupancy no earlier than CHECK IN TIME on the arrival date and must be vacated no later than CHECK OUT TIME on
the departure date.

2. LIMITED OCCUPANCY: Occupancy is limited to a maximum of INCLUDE MAXIMUM NUMBER as reservation states. If Owner concludes that this policy has been breached, the Owner reserves the right to expel the entire party with no refund.

3. NON-DISTURBANCE CLAUSE: Reservation holder and their guests shall not disturb, annoy, endanger or inconvenience neighbors nor use the premises for any unlawful purposes. No parties.

4. CARE OF PREMISES/DAMAGES: PETS ALLOWED-Per Approval ONLY. NO SMOKING PERMITTED IN RV RESORT BUILDINGS Automatic reservation cancellation if violated. Renter agrees to pay Owner for any damages to furnishings, household items, pool or property that occur as a result of Guest’s occupancy. This will include payment of any additional cleaning charges over $100.00 incurred due to Guest’s occupancy.

5. OWNER'S RIGHTS: Guest agrees that if the conditions and limitations set forth herein are not met, Owner shall have the right to cancel this agreement and may enter the Property, either by statutory proceedings or by force, to inspect the Property and ensure that Guest has vacated the Property. All monies paid by Guest shall be forfeited as liquidated damages.

6. INDEMNITY CLAUSE: Guest hereby agrees to Indemnify and hold Owner harmless from any and all claims including those of third parties, arising out of or in any way related to Guest’s use of Property or the items of personal property provided therein. Guest assumes all risk of injury or other losses relating to any recreational activities including use of the private swimming pool on the Property and will hold Owner harmless with respect thereto. INDEMNITY AND WAIVER OF LIABILITY: Customer shall indemnify and hold Owner harmless from and against any and all claims, demands, costs and expenses, including reasonable attorney’s fees, arising from any and all damages or injuries caused by fire water, wind, civil strife, or acts of God, owner and/or customer interactions or inaction (or those of their employees, agents or invitees), or any other related to Customer’s use or occupation of the RV site, regardless of whether such loss was caused by the negligence of any of the RV Resort’s parties.

7. NO SUBLETTING: Guests may not sublet or assign this reservation for all or any part of the premises.

8. REPAIRS AND MAINTENANCE: The Property is reserved with the Owner’s furniture and household furnishings. Owner shall not be responsible for providing additional furnishings or equipment not presently available in Property. Guests will report any maintenance issues immediately to the Office. Owner will make every effort to repair and/or replace any equipment that is not working properly, but cannot guarantee that all equipment is in good operating order at all times and no rate adjustments or refund will be made for equipment or appliance failures. Please Note Rustic Timbers Door County Camping RV Resort does its best to make sure EVERY guest has received 5 Star service.

9. CANCELLATIONS- Please see online terms and conditions

10. Guests and Rustic Timbers Door County Camping RV Resort, by signing this Reservation Agreement, acknowledge that they will comply with the terms of this agreement and the terms and conditions accepted online, and each assumes the responsibility for the obligations set forth herein. Renter acknowledges receipt of the cabin, tent site, or campsite Rules. Renter acknowledges that they have read, accepted, and agree to the terms set forth.

11. PRIVACY POLICY:

Messaging Terms & Conditions

Rustic Timbers Door County Camping RV Resort

4906 Court Road

Egg Harbor, WI 54209 USA

12. GENERAL: When you opt-in to the service, we will send you a text message to confirm your sign-up. By opting into SMS messages via a reservation, you agree to receive recurring automated marketing and transactional text messages from Rustic Timbers Door County Camping RV Resort for Rustic Timbers Door County Camping RV Resort. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate. Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Rustic Timbers Door County Camping RV Resort. Rustic Timbers Door County Camping RV Resort reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Rustic Timbers Door County Camping RV Resort also reserves the right to change the short code or phone number where messages are sent. Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages. Your consent to receive marketing messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.

Message Cancellation: You can cancel at any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Rustic Timbers Door County Camping RV Resort again, just sign up as you did the first time, and Rustic Timbers Door County Camping RV Resort will start sending messages to you again. For support regarding our services, email us at (insert resort email).com.

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at (insert resort email).com. The duty to inform us based on the above events is a condition of using this service to receive messages.

If you have any questions about your data or our privacy practices, please visit our [Link to SMS privacy policy]. We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes

13. CREDIT AND CRIMINAL BACKGROUND CHECK AUTHORIZATION (Applicable to guests staying in excess of 28 nights) : User authorizes Rustic Timbers Door County Camping RV Resort to perform a background check, including criminal and credit, in connection with use of Rustic Timbers Door County Camping RV Resort’s property. Rustic Timbers Door County Camping RV Resort shall keep information provided confidential.

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